Shipping & returns

Thanks for shopping at “Minela

Returns only on items sent in error or damaged during shipping process.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your store credit (no refunds) after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 14 business days depending on your card issuer’s policies

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If for specific reason we have to issue a refund, the cost of return shipping will be deducted from your refund. Contact Us at cusgminela@gmail.com If you have any questions on how to return your item to us.

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